person centred working skills

In the majority of training, the focus is on learning new tools. Learning new tools is obviously useful, but often we need to apply emphasis on developing the skills which should underpin all our work. It is these skills which will enable us to implement new tools and to work in a consistently person centred way on a day to day basis.

Envision has developed a range of courses to respond to this issue. These courses, which range from 2 to 5 days, focus on skills such as:

  • Listening
  • Communication
  • Empowerment
  • Effective team work
  • Reflective practice and giving and receiving feedback
  • Problem-solving tools
  • Being assertive and promoting assertiveness

comments from participants

“It has given me lots of confidence to approach problems in different ways. It also has reinforced my belief in what we are here for.”

“Very helpful. Gave me thoughts on how I can improve the quality of my work.”

“The skills and tools that have been discussed will allow me to do my job with more confidence … and allow me to interact more effectively with both co-workers and clients.”